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Use the same sign-in method you used when you joined. For an email account, choose the password recovery option on the sign-in screen. If you are still locked out, email us from the address associated with your account. Never send your password or a verification code.

Open the menu beside the content or on the profile and choose Report. Tell us what happened so our moderators can review it. You can also block an account to limit contact. For a safety concern you cannot report in the app, email us with the username and a description. Avoid forwarding illegal or intimate images.

For subscriptions purchased through Apple, open iPhone Settings → your name → Subscriptions → Hot Seat. Apple handles billing, cancellation, and refund requests. Deleting Hot Seat or your Hot Seat account does not cancel an Apple subscription. If a purchase is missing in the app, use Restore Purchases with the Apple Account that made the purchase.

To delete your account, open Profile → Settings → Delete account. For access to or a correction of your data, open Profile → Settings → Contact support → Privacy request. If you cannot access your account, email us to request deletion, access, or correction. We may ask you to verify ownership before acting. Limited records may need to be retained as explained in our Privacy Policy.

If Hot Seat is installed, choose Open app on the shared page. For a friend invitation, keep the visible invite code and enter it during signup. Private challenge invitations require the invited account and explicit acceptance inside Hot Seat. A link or code does not bypass privacy settings.

Close and reopen Hot Seat, check your connection, and install any available app update. If the problem continues, email us with what you were trying to do, your iPhone model, and the app version. A screenshot is helpful if it contains no private conversations, passwords, or payment details.